Buy FreeholdMy brother in law is an estate agent and he advises all of his clients when they buy a property to
Buy Freehold if they possibly can. As he says, if they
Buy Freehold, they are not going to be bothered by people asking for ground rent every year and, if they
Buy Freehold, they know that the property is theirs through and through. I think that the fact that he gives this extra advice to his clients really helps make his business the most popular estate agency in the area. After all, he knows that the clients he has on his books looking for property to buy are one day going to sell their houses. He says that if he gives them that extra service now then he is much more likely to get their business than another estate agent would. This personal touch certainly seems to work for him and he has so many people giving him repeat business whenever they move. He also has a lot of recommendations from people who have used his agency and found him to be very competitive as well as very helpful. It just goes to show that putting the customer first really does work.
